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Frequently Asked Questions

Have questions? We’ve got answers! Explore our frequently asked questions below for quick assistance. Need more info? Reach out to us anytime, 24/7, via Ring or WhatsApp. We’re here to help!

Q: What services does your cleaning company offer?

A: Scrubs offers House cleaning, Kitchen cleaning, Bathroom cleaning, Flat cleaning, Carpet cleaning, Nannies service, Babysitting service, Disinfection, sanitization, and Laundry services.

A: Booking a service is simple! You can either call our customer service hotline or visit our website to schedule online.

A: Yes, all our cleaners are fully insured, background checked, and undergo thorough training to ensure professionalism and reliability.

A: We prioritise environmentally friendly and safe cleaning products. However, if you have specific preferences or allergies, we are happy to accommodate your needs.

A: Absolutely. Our team is professional, trustworthy, and respectful. We ensure that our staff is reliable and maintain strict confidentiality protocols.

A: The cost varies depending on the type of service, size of the area, and specific requirements. We offer competitive pricing and can provide a free estimate upon request.

A: Yes, Scrubs provides female cleaners service. 

A: Our cleaners are regularly trained to use the latest equipment for cleaning. All of them are professionally trained.

A: Yes! We have different plans to provide per-hour services. You can visit our pricing page for more information.

A: We use shampoo and an extraction process for fabric seats. The leather seats are cleaned using a steam process and polish

A: We try to remove maximum water from the carpet following the shampoo process using the extraction process. But for it to be completely dry, natural sunlight is necessary. If you don’t have space for the same, we can take the carpets to our facility. Wash, dry, and return in 3 working days.

A: Complete drying depends on the fabric material and the room temperature. On average, it takes 3-4 hours, but rarely it takes longer too.

A: Customer satisfaction is our priority. If you’re not satisfied, please contact us within a reasonable timeframe, and we’ll address the issue promptly, either by re-cleaning or providing an appropriate solution.

A: No, we bring our own professional-grade equipment and supplies. However, if you have specific preferences or products you’d like us to use, please let us know in advance.

A: Yes, indeed! Our cleaning equipment is designed with utmost consideration for safety, both for the environment and the items being cleaned.

A: The frequency of cleaning depends on your needs and preferences. We offer one-time, weekly, bi-weekly, and monthly cleaning schedules tailored to suit your requirements.

A: Yes, we offer flexible scheduling and operate on weekends and holidays to accommodate your convenience.

A: We offer free transportation in Doha city. If you are outside the city you can contact us for more information.

A: No, there are no additional charges.

A: Yes, you can customise the cleaning services according to your needs. But you have to specify it during the booking time

A: We provide a high-quality cleaning standard to our customers and full customer satisfaction. We have honed our skills and developed effective cleaning methods that guarantee exceptional results.